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At Frontline Carpet and Tile Cleaning, our goal is to ensure every client enjoys a world-class experience. We are dedicated to putting our clients first, with every job completed with the highest level of care, attention, and respect.
Collaborating as a unified team to deliver exceptional service, foster lasting relationships, and earn the trust and loyalty of those we serve.
At Frontline Carpet and Tile Cleaning, our vision is to become the leading choice for all your fabric, floor, and rug care needs. Leveraging our expertise, knowledge, and commitment to ongoing education, we aim to revive the timeless values of exceptional, old-fashioned customer service that are often missing in today’s world.
After the cleaning is complete, your carpet will feel damp to the touch for approximately 4 to 8 hours. According to industry standards, it may take up to 24 hours for carpets to fully dry. Drying times can vary based on factors such as carpet type (nylon, wool, polyester), air circulation within your home, as well as outdoor temperature and humidity levels. To speed up the drying process, our technicians will use high-powered air movers on your carpet. You can further assist by turning on ceiling fans and air conditioning units to enhance airflow.
Imagine, you have a newborn baby, or a roaming toddler with a sippy cup full of red Kool-Aid, or you’re an allergy sufferer, perhaps you’re the proud owner of a new puppy or kitten, or maybe you’ve just given up trying to get your kids (or husband) to take their shoes off at the door. You can see that each situation is unique. Each one of you could require a different answer to this question; however, most carpet manufacturers recommend a professional cleaning every 12 to 18 months. If you have children or pets in your home, you may consider having your high traffic areas cleaned every 6-12 months. It is better to clean your carpet before it starts to look dirty because that is when the fiber starts to wear.
Our company has the equipment and expertise to perform all the different methods available for carpet cleaning. We choose the method that we will use in your home or office based on the needs of the clients as well as the type of fiber or fabric we are cleaning. There is no method that is a “fix all - cure all”. All methods have pros and cons and specific purposes. Be very careful choosing a company that says they have the best or most exclusive method.
We offer a 100% money back guarantee. If for any reason you are unhappy with the work we performed for you, we will rush back out at no charge and re-clean that area for you. If you are still unhappy, then we will refund your money for that area. If for some reason a spot resurfaces such as wine, blood, or pet urine, we will retreat that spot at no charge for up to 30 days after the job was completed. We pride ourselves on our customer service.
